We offer a comprehensive range of services designed to help businesses of all sizes achieve their goals.
Public Relations & Communication
• 360 ° strategy aligned with each brand’s values. • Image management and promotion • Calibrated events creation • Online / offline communication • Talent Management • Press editorials follow-ups • Newsletters Redaction • Dedicated press release posting
General Management & Human Resources
■ Handling the recruitment of new team membersand manage their on-boarding ■ Taking initiatives on upcoming retail opportunitiesand seasonalities ■ Homogenize service policy to enhance client satisfaction ■ Implementing, embodying and respecting the brand standards ■ Communicating our expert vision on retail
Customer Experience
• Educate local and international customers to brand philosophy through storytelling and sales assistants’ enthusiasm. • Ensure, promote and provide outstanding knowledge of our clients to offer the best possible experience. • Create client strategies and deploy client development plans. • Provide the brand with customer feedbacks for the development or enhancement of new products.
Visual Merchandising
• Respect of the Visual Merchandising guidelines for a global brand identity. • Create unique universe matching clients and seasonality • Assist events' setting up • Communicate VM reports • Create VM guidelines • Respect of brand image • Train teams to display maintenance • Complete regular display and window changes • Create and budgetize VM tools
Business Processes & Analytics
■ Develop omnichannel sales fluidity to reach commercial objectives ■ Create operational processes that suits brand requirement ■ Implement a rigorous policy of monitoring and controlling KPIs ■ Ensure communication and implementation of necessary action plans to reach brand prosperity ■ Provide regular feedbacks on market opportunities and competition ■ Offer periodic reporting on brands business situation, actions taken, product feedback, market trends, opportunities and upcoming competition moves ■ Manage Sales Administration in accordance with French legislation ■ Handle stock control through stock inventories, orders and claims.
Property Management
• Property Evaluation: We assess your retail space to determine its potential and market value, considering factors such as location, condition, and market trends. • Tenant Acquisition and Management: We handle the process of finding and managing tenants for your property, including marketing, screening, and lease negotiations. • Property Maintenance: We oversee regular maintenance tasks, ensuring your retail space is well-maintained, functional, and attractive to customers. • Financial Management: We provide financial services, including budgeting, expense tracking, and financial reporting, to ensure the financial health of your property. • Lease and Contract Administration: We handle lease agreements, renewals, rent escalations, and compliance monitoring, protecting your interests and maintaining positive tenant relationships
KPIs Follow Up
• KPI Identification: We help you identify the key performance indicators (KPIs) that matter most to your retail business. • Data Analysis: We collect and analyze relevant data from various sources to provide insights into your retail performance. • Real-Time Tracking: We provide customized dashboards and reporting systems for real-time monitoring of your KPIs. • Performance Reviews: We conduct periodic reviews to dentify areas for improvement. • Corrective Recommendations: We provide action plans based on the KPI analysis to drive business growth and success.
leading & Engaging
■ Embody brand image and being accounted for ■ Respect Visual Merchandising guidelines for global brand identity ■ Challenge team members on strategic topics to generate emulationamong customers ■ Identify necessary retail trainings and provide training solutions ■ Facilitate local brand intervention by assisting with eventorganization such as training, communication/PR events or salesdevelopment ■ Maintain a creative environment with opened and positive communication
3D design retail
Through 3D design proposal, we unleash creativity and visualization,bringing ideas to life in immersive ways. Realism and precision areachieved with lifelike models, minimizing errors.
Collaboration is enhanced as stakeholders interact with designs,promoting effective communication and decision-making. Our 3D-driven decisions approach reduce risks and optimize outcomes. Your experience is personalized fostering lastingpartnerships.